Shipping policy

Effective Date: August 1, 2026

Welcome to HamariDookan.in.

We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

After placing an order, our team processes and verifies your order details.

Orders are generally processed within:

1–3 business days

Processing may take longer during:

  • High order volumes
  • Sales events
  • Holidays
  • Supplier delays
  • Unforeseen circumstances

You will receive an order confirmation after successful placement of your order.

2. Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

Estimated Delivery Time: 3 - 8 business days

Delivery times may vary depending on:

  • Product availability
  • Supplier processing time
  • Shipping location
  • Courier partner performance
  • Weather conditions
  • Public holidays
  • Other circumstances beyond our control

Please note that delivery estimates are not guaranteed dates.

3. Shipping Partners

Orders placed on HamariDookan.in may be fulfilled through trusted suppliers and shipping partners, including our dropshipping partner Drop Ship India.

We work with reliable logistics providers to deliver your products safely to your doorstep.

4. Order Tracking

Once your order has been shipped, tracking details will be shared with you through:

  • Email
  • SMS/WhatsApp (where available)
  • Your customer account (if applicable)

Tracking updates may take some time to appear after shipment.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, we may offer free shipping promotions on selected products or orders.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

Please ensure your:

  • Name
  • Address
  • Mobile number
  • PIN code

are correct.

HamariDookan.in is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address information provided by the customer.

7. Delayed or Lost Shipments

While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Transportation issues
  • Supplier processing delays
  • Government restrictions

If your order is significantly delayed, please contact our customer support team and we will assist you.

8. Damaged or Missing Products

If your package arrives damaged, defective, or contains incorrect items, please contact us within 72 hours of delivery.

Please provide:

  • Order number
  • Clear photos/videos of the product
  • Photos/videos of the packaging
  • Shipping label image

We will review your request and provide assistance according to our Return & Refund Policy.

9. Failed Delivery Attempts

If delivery fails because of:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept the package

additional shipping charges may apply, and refunds (if applicable) may be processed according to our Return & Refund Policy.

10. Contact Us

For any shipping-related questions, please contact us:

HamariDookan.in

📧 Email: hamaridookan247@gmail.com

📞 Phone: +91 97602 00293

🌐 Website: https://hamaridookan.in