Privacy policy

Last updated: August 1, 2026

Privacy Policy

Effective Date: August 1, 2026

At HamariDookan.in ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit https://hamaridookan.in, create an account, place an order, or otherwise use our website and services ("Services").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

Full name
Billing address
Shipping address
Email address
Mobile phone number

Payment Information

Payments are processed securely through trusted payment providers. We do not store your complete debit card, credit card, or banking information on our servers.

Account Information

Account preferences
Order history

Order Information

Products viewed
Cart and wishlist information
Purchases
Returns
Exchanges
Cancellations

Device & Technical Information

IP address
Browser type
Device information
Operating system
Cookies
Usage analytics
Website interaction data

Customer Communications

Information you provide when contacting customer support through email, chat, contact forms, or telephone.

2. How We Collect Information

We collect information:

Directly from you when placing an order or creating an account
Automatically through cookies and similar technologies
From Shopify and payment gateways
From shipping partners
From marketing and advertising partners
From analytics providers

3. How We Use Your Information

We use your information to:

Process and deliver orders
Verify payments
Manage your account
Provide customer support
Arrange shipping and returns
Prevent fraud and unauthorized transactions
Improve our website and customer experience
Recommend products that may interest you
Send order confirmations and shipping updates
Send promotional offers (only where permitted by law)

4. Cookies

HamariDookan.in uses cookies and similar technologies to:

Keep you logged in
Remember your shopping cart
Improve website performance
Analyze visitor traffic
Personalize your shopping experience
Deliver relevant advertisements

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

5. Sharing Your Information

We only share your information when necessary to operate our business.

Your information may be shared with:

Shopify
Payment gateways
Courier and shipping companies
Dropshipping suppliers (only the information required to fulfill your order)
Marketing service providers
Analytics providers
Government authorities when legally required

We do not sell your personal information to third parties.

6. Shopify

Our store is hosted on Shopify.

Shopify processes certain personal information to provide secure hosting, payment processing, fraud prevention, and store functionality.

For more information, please review Shopify's Privacy Policy:

https://privacy.shopify.com

7. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing personal information.

8. Children's Privacy

Users under the applicable legal age should use our services with the permission and supervision of a parent or legal guardian.

Our Services are intended for general consumers. We do not knowingly collect personal information directly from children where prohibited by applicable law. Purchases involving children's products should be made by a parent or legal guardian.

9. Data Security

We use industry-standard security measures including:

SSL encryption
Secure Shopify infrastructure
Secure payment gateways
Limited access to customer information

Although we strive to protect your information, no method of transmission or storage is completely secure.

10. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer service
Comply with legal obligations
Resolve disputes
Prevent fraud

11. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your information
Request a copy of your data
Withdraw consent for marketing communications
Object to certain types of processing

To exercise these rights, please contact us using the details below.

12. Marketing Communications

If you subscribe to promotional emails, you may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Even after unsubscribing, we may still send important service-related communications such as order confirmations, shipping updates, and account notifications.